Absolute Citrin
by Richard Citrin

We rightfully expect that people on our team will know what to do within their areas of expertise. It is not, however, reasonable to expect that they will know how to do things outside their area of expertise, especially around people skills. Leaders often assume, for example, that people know how to behave and work on team, but if your folks were not in the marching band, drama club or an athletic team, they may not have learned that skill...
Continue Reading >“The pain is inevitable but the suffering is optional.”Haruki Murakami I made a pitch to a national newspaper journalist a few weeks ago about what resilience will look like in 2021. She responded and we engaged in a series of spirited emails exploring the topic I proposed. My basic premise is that the greatest danger from stressful events is not when they are occurring, for that is when we are girded and invoke our “grit response,” but instead happens after...
Continue Reading >“Do Re Me Fa So La Ti Do”Julie Andrews I heard Julie Andrews (and those delightful Von Trapp children) charming rendition of Do Re Me on the radio the other day and now I can’t get that song out of my head. Hearing music in our head is something we all experience and the awful term that is used to describe it is known as “earworms.” Scientists who have studied the phenomenon report that the music usually lasts 15-30 seconds,...
Continue Reading >I’ve been very optimistic, over these past 10 months, about how our resilience will carry us through the adversities of the pandemic, the racial justice and equity movement, and our recent election. Now that we’re “through” 2020, many have thought that things will automatically get better. That may not, automatically, be the case. I expect that the economy will zoom back to life, probably in the second and certainly the 3rd quarter as we create a “community immunity” (we’re not cattle,...
Continue Reading >“…I must study politics and war so that our sons may have the liberty to study mathematics and philosophy…in order to give their children a right to study painting, poetry and music…” John Adams I wonder if John Adams would be disappointed that today’s inauguration looks more like a battlefield than an artist’s celebration. After 240 years, he would have preferred we were more focused on the art of beauty than the art of war. It is good, none the...
Continue Reading >2020 was definitely a year of learning. Perhaps most critical was that we saw how quickly we could modify and change everything from work from home to how we get our groceries. I suspect, however, that the changes will be much more profound and long-lasting and that the idea that we will return to some kind of “new normal” is a misnomer. When major crises or even technological advances happen, no one wonders whether we will go backwards. We can’t...
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