Be Like Ryan

I just go back from my car place, Tower Auto, where the young guy I deal with was working on detailing my wife’s car until 10 PM last night. Now detailing is not his job. He is more of a service manager but he so enjoys helping his clients that he was willing to stay late to try to remove some stains that had developed on the outside of the car.  Ryan is really into cars and he loves working at...

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Karmic Resilience in Bean Town: Their Resilience Advantage

Town. Let me count them off…No home world series celebration since 1918, Big Poppi was batting over .700 in the series after they lost 96 games last year,  and even Neil Diamond made a comeback to sing Sweet Caroline during several games this year. But when someone said that it was like a karmic dream to celebrate a world series victory at the end of the season when one stops and thinks about what Boston went through at the beginning...

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Conflict…Yikes!

This is the discussion several of my colleagues and I had at our regular meeting with Alan Weiss, who is one of the world’s top management consultants. We decided to role play the upcoming meeting and in discussing how we all deal with conflict, we all agreed that it is one of the most difficult skills to develop. While it may be easy to get angry or frustrated, being effective in dealing with conflict is much more challenging. After a...

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One Amazing Trip

We performed on the fringe of the Fringe appearing last Sunday at St. John’s Church in the heart of Edinburgh as part of the Just Festival that focuses on issues of social justice. Our performance called The Unbelievable Beauty of Being Human showed to a nearly full house and was wildly received by all in attendance. We’ve taken trips with Interplayers before to Malawi, Africa and Sydney, Australia but this trip may have been the best. We made new Scottish...

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Tying It All Together

It got so bad that my son Ken, who knew fashion, gave me a birthday gift one year by sewing little pieces of colored threads into my shirts, suits, sports coats, ties and slacks so that I could see merely look at the colored threads and know (with some measure of confidence) that my clothing selection would always work. This helped immediately relieve some stress and anxiety from my early morning activities. I think President Obama may have had a similar...

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