When Resilience Is Not Enough: A Soldiers' Story

He’d seen his fill of war after two tours in Iraq and now a tour in Afghanistan and I just listened as he described the unfair burden he’s carried on my behalf. But when he started talking about how his service impacted his family life—ruining his marriage and how he’s missed his kids growing up, he could not hold back the tears and started weeping. Of course he apologized but I just put my hand on his shoulder and thanked...

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Ten Routines To Improve Management

Meandering meetings where nothing seems to be getting done. When you don’t say no when others ask you for help. Open door policies that leave you reacting to interruptions. Not delegating effectively. Only dealing with putting out fires in your workplace and not getting into more important strategic planning. Not feeling organized or having too much clutter to find what you need when you need it. Not having enough time to recuperate between meetings or events. Trying to multitask with...

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