Three Steps to Hardiness

for the inevitable explosion. I asked him to explain what he meant. He told me that his boss had been really great to work with the past couple of months. His boss had some vacation time, was able to knock off early to play some golf and took his kids to a bunch of baseball games during the summer. But with school starting and the fall workload picking up, he expected him to become grouchy and demanding any day now....

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But…

But: I think most of us know that “but” is a negation. Whatever was said ahead of the word is discounted by what is said afterwards. “Susan, I like your thinking about how we can address that problem, but I think there is a fatal flaw to your idea”. Instead use the word “and” which creates a more inclusive aspect to your message and does not trash the first half of the point you want to make. “Susan, I like...

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Do Leaders Need Strategy?

That it is a practicable plan that helps achieve a major objective. Should focus on what you are good at. Should be reviewed as often as necessary And that you should add the “why” question to the “what” (strategy) and “how”( tactic) question. The why question helps answer “why the heck are we doing this after all?” A more interesting point was raised about whether individuals should have a strategy and an important comment was made that for complex organizations,...

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Just Do It

Sales grew and Nike became the preeminent athletic shoe company around the world. What I like about the slogan however is how it emphasizes resolve in getting things done. For many of us we know what it is we have to do…lose weight, write an article, call that customer you need to talk to, attend a lecture… but somehow we are not able to get it done. You might call it the classic battle between execution and resolution. We know...

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